Website Terms and Conditions

The following information is specific to this website and what we do with any information that you send us. We'll also send you our terms of business along with our 'Letter of Authority'.

Please let us know if anything within it is confusing you. As with everything that we do, it is simply intended to maintain our policy of transparency at all times.

Legal Information

At PPI Claimline, in order to maintain high levels of customer service, we may record calls that we receive from members of the public. Calls may be reviewed by PPI Claimline staff for internal training and regulatory compliance purposes only.

The following terms apply to your use of the entire content of this website accessed via the domain www.ppiclaimline.com (the "Site").

This website is owned and operated by PPI Claimline Limited ("PPI Claimline"), a company registered in England with registered number 5659020.

PPI Claimline's registered address is 1430 Montagu Court, Kettering Parkway, Kettering, NN15 6XR.

PPI Claimline is regulated by the Ministry of Justice in respect of regulated claims management activities (registered number: CRM19115); its registration is recorded on the website www.claimsregulation.gov.uk.

The Site is copyright © PPI Clamline Limited 2011 PPI Claimline All Rights Reserved or the copyright of licensors of PPI Claimline.

References to "you" and "your" are references to each person accessing the Site; and to "we", are references to PPI Claimline.

Although all reasonable care has been taken to ensure that the information provided on the Site is accurate, no warranties are given as to the accuracy of the information. You are not entitled to rely on any information set out on the Site. We are not responsible for the content of any website that may be linked through the Site.

We reserve the right to amend these terms at any time without notice.
These terms are governed by and shall be construed in accordance with English law.

Privacy Policy

Our privacy policy, relating to any personal information provided to us, is as follows:

In order to provide our services, we have to collect personal information on our customers. Security and privacy are of paramount concern to PPI Claimline.

We reserve the right to change this privacy policy and will provide notice on this website of the change at least 30 days prior to the change taking effect.

We may collect personal information from any customer, any joint policyholders, relevant lenders or other finance provider and any person who arranged the relevant finance or PPI.

Any information collected will be used in connection with a customer's enquiry and access to such information will be provided to our staff and other third parties who may help us to process customers' enquiries.

Unless and until we receive written notice otherwise from a customer, we may share a customer's personal information with banks, other financial institutions and financial advisers and affiliates, associated companies or service partners for the purposes of assisting a customer with financial planning matters. Save as set out in this privacy policy and as otherwise agreed by a customer, we do not disclose a customer's personal information provided to any third party.

Personal information will be retained for a period to enable us to provide customers with the most efficient service and to enable us to comply with legal obligations.

We may use cookies to store personal data and we may link information stored in cookies with personal data about specific individuals.

We may contact customers by SMS text messaging to a mobile phone.
We will treat personal information provided to us in accordance with the Data Protection Act 1998.

You are entitled to see the information we hold about you and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.