I took out six different credit cards a few years ago when I was unemployed. I was cold called by a company explaining I could have been mis-sold PPI, and could make a PPI claim, but they wanted £100 up front. So I called PPI Claimline instead. I couldn't fault the advisor - everything was explained to me clearly and the paperwork was simple. 

My partner and I took out about 12 loans to buy things like a car, a new kitchen and PVC windows and we never even realised we'd been sold payment protection insurance. The PPI was unnecessary as I was self-employed and he had a pretty safe job in security. We contacted a company and decided to let them fight our case but over a year later, nothing had happened. That's when I found PPI Claimline, who were absolutely brilliant. 

I work as a midwife in what is obviously a very secure job, but when I took out several loans and cards a few years ago I was advised to take out payment protection insurance. PPI Claimline said I should never have been sold PPI. They explained things in simple language I could understand, and the paperwork was very clear - I just had to sign the documents and send them back. I received settlements on nine different loans and credit cards - amounting to around £25,000! On my remaining credit card the balance was reduced by nearly £12,000

When I was made unemployed I went to the bank to use the Payment Protection Plan they had sold me with my mortgage and they said they'd sold that part of the business to another company. I was thinking about making a PPI claim for my money back and started to look on the internet. The girl at PPI Claimline was very nice and told me all about how they worked. I received £10,000 gross.  I split the money with my mother and managed to have a holiday as well as pay for my insurance, tax and MOT. I would definitely recommend  PPI Claimline if anyone asked me.

I had no idea we were eligible for a claim. My husband and I took out a mortgage and a couple of loans with the Halifax and, although they were expensive, we just got used to the amounts we were paying back. I didn't realise we'd been mis-sold payment protection insurance until I spoke to PPI Claimline. At the time we'd taken out the loans and mortgage, I was unemployed and my husband worked as a self-employed builder, which meant the insurance was completely useless to us. I lead a very busy life and I didn't really have the motivation or knowledge to take on the bank alone. PPI Claimline took the hassle out of claiming.

When I took out my loan with my bank, I specifically asked for PPI to cover me if I was ill or made unemployed. They didn't tell me it was possible to get insurance elsewhere, or that I could get it cheaper - I simply wasn't given the full information.

I paid the loan off and so didn't think I had a claim, but when I spoke to the advisor at PPI Claimline I realised I'd been mis-sold the payment protection insurance after all. I had just closed my business so I couldn't have coped with claiming by myself. PPI Claimline made the process simple - I just had to sign the documents and send them off. It was much easier than doing it alone.

I received a settlement of £2,850 gross and I was really happy with the outcome - I would definitely recommend going to PPI Claimline if you think you might have a claim.

I'd taken out a loan for £8,000 for some home improvements and the PPI was added on without me realising I didn't need it. I was in the Forces and had guaranteed payment if I left on medical grounds, and a good redundancy package, too. Nationwide didn't point any of this out to me and so I was completely mis-sold the insurance.

When I called PPI Claimline they were absolutely brilliant. My claims advisor,Radia, dealt with me directly and talked things through with me. She was 10/10 in the way she handled my case and she always called me back whenever I needed an update.

The information was very clear and there were post-it notes marking out anything that needed to be signed. It was all very simple and straight-forward. I didn't want to make the claim myself because I know how bureaucratic these banks can be. You need someone who knows what they're talking about or you're on a losing streak. If you don't have that inside knowledge yourself they [the banks] can easily fob you off. I received £800 back from the bank and I'm very happy - let's face it, everyone can do with the extra money these days.

I work as a medical secretary for the NHS in a secure job with good unemployment and sickness cover, but I was told [by Lloyds TSB] that it was a good idea to take out payment protection insurance to safeguard me from things like strokes, heart attacks and cancer. I was given the impression that it was necessary to have PPI as part of the loans.

When I was diagnosed with skin cancer in 2006 I was horrified to learn that the PPI I'd taken out with my loans did not cover me for cancer at all! I'd taken out the insurance in good faith and I felt very disappointed and let down by the bank.

I heard about the mis-selling of Payment Protection Insurance and contacted PPI Claimline. They made claiming very easy and as I'm busy working I simply didn't have the time to do it myself. It was very straightforward and I've been awarded a total of nearly £3,000 gross from three separate claims.

If anyone else was in my situation, I'd tell them to go to a company like PPI Claimline - they were very helpful to me.

I'd taken out a couple of loans - one for about £5,000 to cover the cost of some home improvements, and another for about £3,000 to pay for the repairs to both of our cars, and to consolidate some other loans. I'd taken out the payment protection insurance to cover me if I was unemployed or ill, but they never pointed out to me that in my job, as a nurse, the benefits were so good I didn't really need it.

When I was first contacted by PPI Claimline I was a bit suspicious- I thought it was a scam. But when they sent my claim form I found everything very clear and professional. The people I dealt with were all lovely and it was so much easier than claiming myself - I wouldn't have known where on earth to start. And it was great to get the pay-out because it meant I had something towards my wedding.

If anyone I knew thought they had a claim, I'd tell them to go for it - call PPI Claimline!